About the Author

Melina Laws

Author image Melina Laws by eggheads | eggheads.net

“The journey is the destination” should never lose its meaning in customer contact: Discuss problems together, solve them, and make room for values that make you and your customers happy.

My goal: To create added value and thus positive experiences together. As an Inside Sales Manager, I don't see myself as a salesperson, but as an inquisitive solution finder. I listen to you and deal with your challenges in your Product Communication. Empathy is an essential key to the solution you are looking for. Putting myself in your shoes, understanding you, and then achieving added value together – that's what I burn for.

Melina Laws, Inside Sales Manager, eggheads
m.laws@eggheads.de

From Our Blog

Articles by this Author

More Articles from the Blog
Hand mit Dokument | eggheads.net

The Digital Product Pass: Why Companies Must Act Now

By the year of 2030, every company must have implemented the Digital Product Pass (DPP) – a challenge but also a great chance to enhance your competitive prowess and strengthen your customers’ trust. Learn in this blog entry how you can profit from the Digital Product Pass and which tools can optimally support you in doing so.

Illustration mit Frau und Website mit vielen Kästchen | eggheads.net

5 Steps to Optimizing Your Product Data

Did you know that the targeted optimization of your product data increases your brand visibility and customer conversion rate while also enabling you to respond to the customers’ needs more effectively? Learn in this blog entry which factors play a role in doing so and how you can optimize your product data in 5 steps in order to reach its full potential.

Illustration product manager with content building blocks | eggheads.net

Strategic Product Management as a Business Saver

Unable to see the forest for the tress? There’s hope: Learn how to make your work processes easier and more efficient using strategic Product Management. Master the challenges of everyday work in a flash.

From Our Blog

You may also be interested in the following articles

Illustration with woman next to globe with different speech bubbles | eggheads.net

Product Communications

Efficient and Automated: Translation Management directly in PIM

Master translation processes efficiently – be it with or without a Translation Management System. Find out how this can be done and how you can profit from it in this blog entry.

Illustration of the Customer Journey in industry practice | eggheads.net

Product Communications

Customer Journey in Industry Practice

Satisfy and inspire demanding B2B customers with a complex product portfolio – learn how in this blog.

Illustration of two women at work while watching an online session on their laptop. | eggheads.net

Digitalization

Webinar Fatique?

eggheads Online Event Etiquette: This is how you get the best out of any online conference, while also leaving a good impression.